An internal police review into a 911 call that went unanswered for almost six hours after a London woman was brutally beaten continues.
Calling the administrative review “in-depth,” Const. Dennis Rivest said it was a lengthy process as the force’s professional standards branch looks at how the call came in, how it was classified and dispatched afterward.
“It’s bigger than looking at just this one incident,” he said.
A 45-year-old woman was brutally attacked in her unit at 370 Wonderland Rd. S. on Jan. 18.
An initial 911 call to police about loud bangs, made at 6:30 p.m., was logged as a “check welfare.”
Officers didn’t start driving to the building until 8 p.m., but were re-routed to a break-in in progress.
Police and paramedics didn’t arrive at the apartment building until about 11:20 p.m., when the woman’s roommate came home and found her on the floor.
Police have not changed the way they operate, said Rivest, noting the review is not complete.
There’s no time line for when the review will be done, he added.
Police haven’t laid charges in the attack, but said the investigation continues, he said.
“It’s an involved process,” he said, adding police are in contact with the Centre of Forensic Sciences in Toronto.